
Fact SheetSoft Opening - July 1st 2008 - Grand Opening November 28th 2008. General
Check-in time and policies Check-in time 2:00 pm Check-out time 12:00 noon Early arrivals and late departures If you arrive early in the day and you prefer immediate access to your room, we recommend reserving for the prior night to guarantee immediate access. Similarly, for late departures, reserving an additional night guarantees access until you leave the hotel. If you choose not to reserve, we are happy to store your bags and make our library and lounge area available for you to freshen up. Guaranteed reservations and deposits At Kokonut Suites a guaranteed reservation assures you a room, even if you check in late (after 6:00 pm). If a room is not available, we arrange accommodation in another hotel at our expense and provide transportation to and from Kokonut Suites if reasonable. All reservations made through our website must be guaranteed through a major credit card. Certain arrival dates and rates require a deposit. Please check for full deposit requirements at the time of your booking. Cancellation policy Cancellations for a room reservation must be received 14 days prior to the day of arrival or before 6:00 pm local time. The cancellation policy may differ according to your arrival date and type of room. If cancellation of a guaranteed reservation is not received by the requested date, Kokonut Suites charges the price of one night's accommodation. For details on cancellation policies and deposit requirements, please check at the time of your booking. Credit cards The following cards are accepted at Kokonut Suites: • JCB • MasterCard • Visa • American Express Question and Answer1. Does Kokonut Suites provides Extra Bed? Yes, extra bed available at a price IDR 300.000 net/night or USD 35 net/night, include additional breakfast for 1 person. 2. Does Kokonut Suites provide baby cot? Baby cot is available at free of charge 3. Is there WIFI internet available in Kokonut Suites? A Free WIFI internet is available at Kokonut Suites, inside the room, pool, lobby and also available at our restaurant. 4. As airport transfer is not included with the room prices, how much is the extra cost for airport pick up? Airport pick up will be available at additional cost, at USD 25 net / car, with maximum 4 persons inside. 5. What is Kokonut Suites located close to? Kokonut Suites location is close to Metis Gallery, 5 minutes driving to Ku De Ta 6. Does Kokonut Suites provides shuttle service? We do provide free shuttle service for Seminyak area 7. What is nearest beach from Kokonut Suites? Kokonut Suites is about 5 minutes driving to Petitenget or Seminyak beach, and about 15 minutes driving to Legian or Kuta Beach Any other question? please |